Shipping & Delivery
DURING THE COVID-19 PANDEMIC, SHIPPING ON ALL MADE-TO-ORDER ITEMS WILL BE WITHIN A 5 BUSINESS DAY! PLEASE NOTE THAT CANADA POST AND INTERNATIONAL COURIER SERVICES ARE EXPERIENCING EXTREME DELAYS AS WELL.
Thank you for supporting our small business. Clash Tee is a woman-owned business. We value your money, and we are very grateful for your purchase!
Shipping Time
We process orders within 1-3 business days. Standard domestic shipping takes an estimated 3-7 business days. We also offer express 2-day shipping at checkout for domestic orders. International shipping takes an estimated 9-18 business days.
Canada Domestic Shipping Policy
Shipping is free on all orders within Canada for orders over $50.
You may purchase express shipping for an additional fee.
Shipping Services :
- EXPEDITED PARCEL: is fast, cost-effective ground shipping within Canada. All items can be tracked and have on-time guarantees.
- PRIORITY: is the fastest Canada Post service for time-sensitive documents and parcels, guarantee next-business day delivery between major urban centres. Signature collection and on-demand pickup are included at no extra charge*.
- XPRESSPOST: Get next day and 2-day shipping with Xpresspost™. All items are tracked; delivery times are guaranteed and delivery status can be checked online*.
Shipping is free on all orders within the United States for orders over $50.
You may purchase express shipping for an additional fee.
- EXPEDITED PARCEL USA: is an affordable shipping service that’s ideal for non-time sensitive parcels under 30 kg. You’ll get peace of mind with $100 insurance included and tracking and delivery updates*.
- SMALL PACKET AIR USA: s a cost-effective shipping service for small and lightweight items (less than 2 kg)*.
- TRACKED PACKET USA: is a reliable shipping service for small and lightweight items (less than 2 kg) going to the U.S, with features like online tracking and insurance coverage up to $100*.
- XPRESSPOST USA: Your best choice for fast, cost-effective shipping of parcels. You can track your items, confirm delivery with a signature and get on-time guarantees to most U.S. states with Xpresspost™– USA.*
Mexico & Central America
- TRACKED PACKET INTERNATIONAL: s a reliable shipping service for small and lightweight items (less than 2 kg) , with options like online tracking and insurance coverage up to $100*.
- XPRESSPOST INTERNATIONAL: Ship your package fast and affordably. You can track your items, confirm delivery with a signature and get on-time guarantees.
Refused Packages
If a customer decides to reject delivery of a package based on duties or taxes levied by their country's customs, we will deduct a $50 fee for orders over $300 or a $35 fee for orders under $300. This fee covers the cost of international shipping and logistics back to us.
HOW IT WORKS
You should receive an email with a tracking number once your package had been shipped. If it's been over two weeks feel free to email hello@clashtee.com to double check. Clash Tee is a small business and it might take up to 48 hours during high season to hear back from us, sorry about it.
