Shipping & Delivery

DURING THE COVID-19 PANDEMIC, SHIPPING ON ALL MADE-TO-ORDER ITEMS WILL BE WITHIN A 1-2 WEEKS WAITING PERIOD! PLEASE NOTE THAT CANADA POST AND INTERNATIONAL COURIER SERVICES ARE EXPERIENCING EXTREME DELAYS AS WELL.

Clash Tee is a small business, and was developed based on an exclusive model of zero waste, in which we intend to reduce overproduction. Our pieces are produced MADE-TO-ORDER especially for you. Thank you for your support and for being with us, especially in this difficult year.

Thank you for supporting our small business. Clash Tee is a woman-owned business, where we adopt slow fashion methods to offer our customers high-quality clothes, exclusive designs, and environmentally friendly pieces. We value your money, and we are very grateful for your purchase!

We are shipping orders out daily. All domestic and international orders are sent via Canada Post.

USA

All USA orders over $70 CAD receive FREE STANDARD shipping.

All USA orders under $70 CAD are sent via Canada Post.

Shipping Services:

EXPEDITED PARCEL USA: is an affordable shipping service that’s ideal for non-time sensitive parcels under 30 kg. You’ll get peace of mind with $100 insurance included and tracking and delivery updates*.
SMALL PACKET AIR USA: s a cost-effective shipping service for small and lightweight items (less than 2 kg)*.
TRACKED PACKET USA: is a reliable shipping service for small and lightweight items (less than 2 kg) going to the U.S, with features like online tracking and insurance coverage up to $100*.
XPRESSPOST USA: Your best choice for fast, cost-effective shipping of parcels. You can track your items, confirm delivery with a signature and get on-time guarantees to most U.S. states with Xpresspost™– USA.*

CANADA
All Canadian orders over $70 CAD receive FREE STANDARD shipping.
All Canadian orders under $70 CAD are sent via Canada Post. *Please check out the correct rate at the checkout.

Shipping Services :

EXPEDITED PARCEL: is fast, cost-effective ground shipping within Canada. All items can be tracked and have on-time guarantees.
PRIORITY: is the fastest Canada Post service for time-sensitive documents and parcels, guarantee next-business day delivery between major urban centres. Signature collection and on-demand pickup are included at no extra charge*.
XPRESSPOST: Get next day and 2-day shipping with Xpresspost™. All items are tracked; delivery times are guaranteed and delivery status can be checked online*.

WORLDWIDE

All International orders over $250 CAD receive FREE STANDARD shipping.

All International orders under $250 CAD are sent via Canada Post.

Shipping Services:

TRACKED PACKET INTERNATIONAL: s a reliable shipping service for small and lightweight items (less than 2 kg) , with options like online tracking and insurance coverage up to $100*.
XPRESSPOST INTERNATIONAL: Ship your package fast and affordably. You can track your items, confirm delivery with a signature and get on-time guarantees.

International Customs Charges

International orders are shipped with Canada Post, Clash Tee is not responsible for any additional charges that are requested during the shipment of your order. Clash Tee cannot be held responsible for any duties and taxes (including VAT) that may be imposed by the customs of your country. Any additional charges are the responsibility of the customer. We do not offer refunds or store credit for these costs. We suggest you contact your local customs office for more information regarding duties and taxes. Shipments which are rejected by the receiver may result in the customer incurring a redirection fee. If the package is returned to Clash Tee, the customer forfeits the original shipping cost.

HOW IT WORKS
You should receive an email with a tracking number once your package had been shipped. If it's been over two weeks feel free to email hello@clashtee.com to double check. Clash Tee is a small business and it might take up to 48 hours during high season to hear back from us, sorry about it.

Once your order is dispatched, you will receive an email with tracking information. All shipping estimates are from the time of dispatch. Please note that dispatch times can vary during busy sale periods. Delivery timeframes are not guaranteed and delays may occur. Clash Tee is not responsible for any delays in receiving your parcel and for packages lost or stolen.

DISPATCH

Most of our orders are shipped within 3-5 business days of purchase. If you're excited about your purchase and need it ASAP, just email us at hello@clashtee.com and we'll do our best to get it to you.

For further information please email us at hello@clashtee.com .