Shipping & Delivery

SHIPPING

DURING THE COVID-19 PANDEMIC, SHIPPING ON ALL MADE-TO-ORDER ITEMS WILL BE WITHIN A 3-WEEK WAITING PERIOD! PLEASE NOTE THAT CANADA POST AND INTERNATIONAL COURIER SERVICES ARE EXPERIENCING EXTREME DELAYS AS WELL.

Clash Tee is a small business in Toronto / ON and was developed based on an exclusive model of zero waste, in which we intend to reduce overproduction. Our pieces are produced MADE-TO-ORDER especially for you. Thank you for your support and for being with us, especially in this difficult year.

We are shipping orders out daily.  All domestic and international orders are sent via Canada Post.

CANADA 
All domestic orders over CAD 50 receive FREE STANDARD shipping.
All domestic orders under CAD 50 are sent via Canada Post.  *Please check out the correct rate at the checkout.

Shipping Services :

  • EXPEDITED PARCEL: is fast, cost-effective ground shipping within Canada. All items can be tracked and have on-time guarantees.
  • PRIORITY: is the fastest Canada Post service for time-sensitive documents and parcels, guarantee next-business day delivery between major urban centres. Signature collection and on-demand pickup are included at no extra charge*.
  • XPRESSPOST: Get next day and 2-day shipping with Xpresspost™. All items are tracked; delivery times are guaranteed and delivery status can be checked online*.
USA
All USA orders over CAD 90 receive FREE STANDARD shipping.
All USA orders under CAD 90 are sent via Canada Post.
Shipping Services:
  • EXPEDITED PARCEL USA:  is an affordable shipping service that’s ideal for non-time sensitive parcels under 30 kg. You’ll get peace of mind with $100 insurance included and tracking and delivery updates*. 
  • SMALL PACKET AIR USA: s a cost-effective shipping service for small and lightweight items (less than 2 kg)*. 
  • TRACKED PACKET USA: is a reliable shipping service for small and lightweight items (less than 2 kg) going to the U.S, with features like online tracking and insurance coverage up to $100*. 
  • XPRESSPOST USA: Your best choice for fast, cost-effective shipping of parcels. You can track your items, confirm delivery with a signature and get on-time guarantees to most U.S. states with Xpresspost™– USA.*
WORLDWIDE
All International orders over CAD 250 receive FREE STANDARD shipping.
All International orders under CAD 250 are sent via Canada Post.
Shipping Services:
  • TRACKED PACKET INTERNATIONAL: s a reliable shipping service for small and lightweight items (less than 2 kg) , with options like online tracking and insurance coverage up to $100*.
  • XPRESSPOST INTERNATIONAL: Ship your package fast and affordably. You can track your items, confirm delivery with a signature and get on-time guarantees.
International Customs Charges
International orders are shipped with Canada Post, Clash Tee is not responsible for any additional charges that are requested during the shipment of your order.  Clash Tee cannot be held responsible for any duties and taxes (including VAT) that may be imposed by the customs of your country.  Any additional charges are the responsibility of the customer. We do not offer refunds or store credit for these costs. We suggest you contact your local customs office for more information regarding duties and taxes.  Shipments which are rejected by the receiver may result in the customer incurring a redirection fee.  If the package is returned to Clash Tee, the customer forfeits the original shipping cost.  

 

HOW IT WORKS
You should receive an email with a tracking number once your package had been shipped. If it's been over two weeks feel free to email hello@clashtee.com to double check. Clash Tee is a small business and it might take up to 48 hours during high season to hear back from us, sorry about it. 
Once your order is dispatched, you will receive an email with tracking information. All shipping estimates are from the time of dispatch. Please note that dispatch times can vary during busy sale periods. Delivery timeframes are not guaranteed and delays may occur. Clash Tee is not responsible for any delays in receiving your parcel and for packages lost or stolen.
    DISPATCH
    Most of our orders are shipped within 2-3 business days of purchase. If you're excited about your purchase and need it ASAP, just email us at hello@clashtee.com and we'll do our best to get it to you. 


    For further information please email us at hello@clashtee.com .
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